Seller no longer exists

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Hello, I bought a new phone on eBay in September 2021 (the seller was called "xiaomiitalystore"). I have no problems with the phone itself, but now I no longer know how to get the purchase invoice for the item since the seller in question no longer exists on eBay.

And if I need it for the warranty, what do I do?

Thanks in advance.

raj.kumar1993

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Posted 3 years ago·Last reply 3 years ago

3 comments

marioelegio

Mentore3 years ago

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You can't have either an invoice or a warranty if you buy your phone in a store in FoShan in China.

The name of the store is Foshanshi Chengqu Youpin Dianzishangwu Youxiangongsi and it was written at the bottom of each listing.

mario

raj.kumar1993

OP3 years ago

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Thanks @marioelegio for the reply, but how did you figure out the name of the Chinese shop (I can no longer find any way to get back to the sales page of the original product)?.

Anyway, I had made the payment via PayPal and the phone had been delivered to me just 2 days after payment.

Thanks again.

marioelegio

Mentore3 years ago

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Traces always remain on the web, you just have to know how to look for them. See the attached photo.

There may be warehouses or logistics centers in Italy, but the registered office remains in China. For them, it's obviously more convenient.

mario