Seller disappeared

Question

Hi, I’d like some advice on how to handle this. This morning I bought, paying with PayPal, a MacBook at a very good price from a German seller. He had positive feedback, the listing was full of photos and detailed, and it also showed the computer’s serial number. I get home this evening, look through my purchases, click on the order and I see an eBay page that says: "We looked everywhere. This page is not available". Clicking on the seller, he has completely disappeared, "is no longer a register...

sika700 · Accepted Answer

Hello,only ebay can remove the listing and suspend a seller. So before opening reports or disputes, contact support, maybe the refund has already started automatically. https://www.ebay.it/help/account/contacting-ebay-customer-service/contatta-ebay?id=4379&st=3&pos=1&query=Contatta%20eBay&intent=contatta&lucenceai=lucenceai&docId=HELP1326 Kind regards.