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Dishonest seller
Good morning everyone,
I’m having problems with a seller. I made a purchase of three CDs that I received (after sending the shipping code). However, due to a misunderstanding I had made a payment that was higher (€15.97) than what had previously been agreed. To make up for it, the seller had promised me, through an email exchange, the sending of two additional CDs (with the shipping costs still at my expense), which I never received. The seller did not want to provide me with the relevant shipping code, telling me that I could also resign myself to the fact that I had lost the money; moreover, I couldn’t even leave feedback for what happened, I noticed that the two CDs are still for sale in his store and that he also blocked me! Could you give me some advice on how I can take action against him? Unfortunately I have no “official” footholds to refer to, it’s a matter of dishonesty on his part...
Thank you.
sika700
Mentore2 years agoIf you don't have any official grounds, I'd say make peace with it... if the misunderstanding was mutual, froese it would have been better to clarify it before paying...
Kind regards.
salva-capor
OP2 years agoThanks for the reply, actually, the only 'official' thing is the first shipment that went through fine, but on that I’m afraid I can’t do anything... It’s the subsequent agreement, made via email exchange, that the seller didn’t keep his promise on; I strongly suspect that he didn’t even carry out the second shipment at all (in fact he wasn’t able to prove it)... I also think I can resign myself to the 'rip-off' I suffered, but I refuse to believe that there are people who lose face and dignity for 15 euros! He also blocked me!