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Seller refuses to refund
Received a different item than the one in the listing, the package was shipped outside the USA so return is not possible, I asked the seller to ship the exact item to Europe, he refuses to ship and to reimburse.
by mistake I closed the return process, I tried to contact customer support, impossible! I ask for help
1 comment
marioelegio
Mentore3 years agoIn this case the mistake you made is extremely serious.
The eBay procedure (in the case of a non-compliant item) would have allowed you to receive a full refund and shift the return issue onto the seller.
Now you’ll have to turn to the payment method: dispute on PayPal’s site or a chargeback on the credit card. But you’ll probably have to return the item at your own expense.
bye
mario