Seller Disappeared - Goods returned via courier | Questions and answers among users

darioelidoe89 · 2023-09-05T16:30:42.972000Z

Good morning,I’m asking for support to understand how to resolve a return when the seller no longer responds to messages.I bought the match jersey from the SSC Napoli store; since it was the wrong size, I asked the seller if I could return it. I filled out the return form they sent, called the courier, and returned the goods on August 22.I’ve followed up with the seller 3 times, but they’ve disappeared.How can I make eBay help me receive the refund?

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Seller Disappeared - Goods returned via courier | Questions and answers among users | eBay Italy