Locked
Discussion interactions are currently paused.
UK sellers and issues with the payment form
Good morning,
over the last few days I’ve been having problems with purchases from the United Kingdom.
I should say that these purchases were made with sellers I’ve already done business with, even in recent weeks, without ever running into any issues.
As I was saying, for a few days now, after making the purchase and specifically at the time of payment, a message appears telling me that the seller does not ship to my address.
After confirming that the sellers have no restrictions in this regard and trying over and over again, even by changing the shipping address, the problem persists.
I tried changing browser, changing device, logging in in different ways, but always without results.
I also tried changing the destination country and the only one that lets me proceed with payment is the United Kingdom.
I tried contacting Ebay customer service but it’s impossible to get any replies.
Does anyone have any information or solutions regarding this?
Thank you
Michele
sika700
Mentore2 years agoIf the seller doesn't want to ship to Italy, there's nothing you can do about it.
The message you're getting is for exactly this reason... and if you've already dealt with certain sellers, they probably changed their mind.
So you need to check that Italy is included in the countries they ship to.
Kind regards.
ceneiris
OP2 years agoThey are international sellers and Italy, like all EU countries, is included among the possible recipients.
Anyway, both sellers confirmed to me that in recent days they have been having problems with eBay's payment system, for sales outside their national borders but also for sales within the UK itself.