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I’m writing to you about the return of product vcRvhs COMBO PIHILIPS brand MOD 3510 v shipped from Germany and returned because it was defective from the start
Summary: jimbogiacomo is expressing frustration over the return process for a defective Philips product purchased and shipped from Germany. They mention difficulties in communicating with eBay, noting that interactions are now limited to chat or email with AI, which is less efficient than phone conversations. The tracking information for the return package stopped updating, adding to their frustration, and they question why the return process is taking much longer than the delivery.
jimbogiacomo writes to you about product return vcRvhs COMBO BRAND PIHILIPS MOD 3510 sent from Germany and returned because it was defective right away
PROBLEMS TALKING TO EBAY
NOW ONLY VIA CHAT OR EMAIL BUT VIA CHAT THERE'S AI THAT REPLIES TO YOU SO YOU WASTE TIME AND NEVER GET ANYWHERE WITH THE PHONE IT WAS MUCH, MUCH SIMPLER THE PACKAGE TRACKED UNTIL 7 JUL AT CASTEL NIOVO DI PORTO THEN NO MORE UPDATES ..THEY SAY WAIT BUT IT WON'T LET ME ENTER DATA AND SAVE THE SHIPPING ID AND SO IT DOESN'T UPDATE I PAID IN AN INSTANT AND RECEIVED IT IN 3 / 4 DAYS NOW 10 DAYS HAVE PASSED BUT MORE WILL PASS..THE RETURN JOURNEY IS THE SAME BUT THE TIME CHANGES WHY???? EBAY IS NOT EBAY ANYMORE AS FAR AS I'M CONCERNED TALKING TO AI IS NOT THE SAME AS TALKING TO THE PERSON ON THE PHONE PROBLEMS PROBLEMS PROBLEMS
sika700
Mentore1 month ago · EditedAnd how could the public forum help you??