Non-working camera. Seller does not respond | Questions and answers among users

lasoffittadiandrea · 2024-06-10T10:38:49.453000Z

Hello everyone, I bought a no-name video camera sold as new (290 euros) . Since the seller had stated that returns were not accepted, I asked for the purchase documents and he told me in writing that in the event of any operating problems he would accept the return. He would only not accept it if I changed my mind. ùThen I discovered that this “private” seller on eBay, outside of eBay, is a Chinese seller with a shop in Mantua. Before asking for the return, I looked into it carefully and the problem I have is known as a manufacturing defect.Since I asked for the return, the seller has not replied. Even though in the listing he wrote that returns are not accepted, but he specified that he accepts them in the case of quality problems, am I entitled to a refund?Thanks

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Non-working camera. Seller does not respond | Questions and answers among users | eBay Italy