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Won item at an auction. Before I could pay, the seller canceled the order.
Summary: posdrosomi took part in an auction and won an item, but before they could make the payment, the seller canceled the order. marioelegio did not add any further details or comments about the situation.
Good morning everyone.
I won an item in an auction followed by 112 people.
I won the item at 21:40.
Until halfway through the next morning I could see
the total to pay, including
my bid plus the shipping costs, without any problem.
Once I was sure I had the funds on my card
and could pay the purchase invoice, I can no longer find
the payment invoice but instead a message where the seller says
they canceled the order.
I contact him and he gives me a very trivial answer: I can't send you
the invoice (which had already been there for several hours) because I
only use shipping with Posta Semplice (!!!).
I contact him again, making it clear that I want to go along with him and
find a solution, but I no longer get any response.
I send three more messages spaced hours apart, but I get
no response.
What should I do?
Thanks to anyone who will reply and help me
marioelegio
Mentore1 year agoYou can't do anything else, the item has faded.
There is no way for ebay to force the seller to ship, just as it cannot force the buyer to pay.
In the event of order cancellation, or non-payment, users are warned.
The first warning has no consequences, but subsequent warnings (for the same reason) lead to increasing difficulty operating on ebay until expulsion.
hi
mario