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Forum | eBay Italy

Forum

Created May 10, 2026

3 members

36 discussions

Discussione
blue-sea
550 View listings
eBay what a disappointment..
before it was the best, now they’ve removed the possibility of talking to an operator.... there’s only a chat with artificial intelligence....
5 hours agolast reply 3 hours ago
1
Discussione
geek_bay
42 View listings
eBay package return
On August 24, I bought a perfume on eBay, choosing, at checkout, a pickup point that I later changed (using the option given to me by Poste Italiane courier service) via email, selecting a Locker available 24/7, but for some strange reason, in the tracking it showed that the courier had not been able to deliver the package to the locker I had designated, telling me that I would be informed of the new place where the package would be delivered. After a few days, seeing that I hadn’t received any email, I checked the tracking and saw that on August 30, at 10:06 a.m., the package had been delivered, but it doesn’t specify how; the tracking only says “the shipment has been delivered CT,” so I went to the post office in my town, and they couldn’t tell me anything, other than to contact SDA, since they handled the delivery. But since I was already annoyed, I went ahead and bought the same item elsewhere, so I went to my order and wanted to return the item, but I accidentally selected “item not arrived” instead of “return the item”; in response to this dispute of mine, the seller only wrote to me that the package had been delivered, but I, having the right of withdrawal, want it sent back and therefore I want a refund. I read in my account that if I don’t resolve the problem by September 5 (tomorrow), I can ask eBay to step in, but in the meantime I’m asking for some clarity here.
yesterday at 7:46 PM
0
Discussione
somercar
4937 View listings
Transfer of eBay account from sole proprietorship to LLC
Good morning, we are evaluating the transition of our business from a sole proprietorship to an S.r.l., while keeping the same administrator and beneficial owner. eBay support confirmed that it is possible to change the legal form directly on the existing account, while keeping the account, username, feedback, history, and eBay Store. We were also told that both the sale/transfer of the business and the contribution of the sole proprietorship into the new S.r.l. are possible. We would be especially interested in the direct experience of sellers who have already completed this transition. Did you use a business sale or contribution? Did you have any checks, account blocks, or suspension of payouts? How long did the process take and which documents were requested from you? Thanks to anyone who would like to share their experience.
5 days ago
0
Discussione
luigo_57
9 View listings
Purchase of mini dishwasher
Good morning, I’m asking for advice. I found an ad with an excellent price. The seller is in Germany. On the profile he has a similar one with a higher price, how is that explained Thanks
6 days agolast reply 5 days ago
1
Discussione
monpor_21
275 View listings
shipping address to be changed
Good morning, I’m a seller and I need to ship a package by tonight. The problem is the address entered by the buyer, which is too long, and I can’t purchase the label. I already contacted the buyer on August 26, but they still haven’t replied, so I’m unable to ship. I was asking how I can proceed. Thanks to anyone who helps me.
1 week ago
0
Discussione
domusnovesell
1066 View listings
Controversy over missing object
sicurezza
Hello everyone, I’d like to understand how seller protection works in a case like this. A buyer received a package and opened a dispute claiming that the package had arrived empty and that the item purchased wasn’t inside . Following the report, the dispute was then taken over directly by eBay. My question is: is it enough for a buyer to claim that the package arrived empty to get a full refund and, at the same time, damage the seller’s Status? Thanks to anyone who has had direct experience with similar cases and can share how the dispute ended.
1 week agolast reply 1 week ago
2
Discussione
giogioall
62 View listings
Terrible experience with eBay shipping (spedizioni.ebay.it / PacLink).
Shipping purchased through the site spedizioni.ebay.it . Recipient address automatically filled in by the system and label printed by the post office. The package cannot be delivered because the address is incorrect or incomplete. Opening of the dispute by the recipient. I provide eBay, at their request, with a photo of the post office receipt. eBay closes the dispute in the buyer's favor and fully refunds them. I receive an email saying that the address is incomplete and it was useless that I WASN'T THE ONE WHO FILLED IT IN! The email says that I have to deal with the post office myself for the return of the package and that the matter is closed for them. Result: I lose the shipping cost. YOU TELL ME!
1 week ago
0
Discussione
biohazard86
411 View listings
Disappearance of the "Pickup point" option in listings: has something changed?
Hello everyone! For some time now I’ve noticed that in listings for items for sale, the pickup point option no longer appears (for example: Fermopoint, locker, or local hub), neither among the shipping options you can set nor on the listing page itself. Do you know if there have been any recent updates to the shipping rules, or if this is a temporary technical issue with the platform? Is anyone else experiencing the same thing or figured out how to reactivate the feature on their listings? Thanks in advance to anyone who can give me some info!!
1 week agolast reply 1 week ago
2
Discussione
emanuel2579
3652 View listings
error 400
good morning has this ever happened to anyone that this message appears on the shipping manager thanks 400 Bad Request Request Header Or Cookie Too Large nginx
3 weeks agolast reply 1 week ago
3
Discussione
n3utr0
190 View listings
eBay Extra issues
I just made a purchase and, checking my profile, I noticed that all my accumulated points have disappeared (I didn't use them), the ones waiting to be credited, and even my entire purchase history: basically, everything has been reset to zero.
2 weeks agolast reply 1 week ago
4
Discussione
kazanian72
5511 View listings
Transfer listings from one account to another
Good morning, I need to move/copy/transfer listings from a private account to another account, but a business one. I was asking whether there was a function instead of copying them one by one. Thanks in advance, regards.
1 week ago
0
Discussione
sebasdemur
811 View listings
Don't the positive feedback reach the sellers?
Dear Community, I kindly ask you, if possible, for some answers. For a while now I’ve been sending positive feedbacks as thanks for purchases I’ve made on the site to sellers, but they don’t reach their destination and they receive nothing. I press the box where it says positive, but a kind of V comes up in the center. Why is that? Before, the box would turn blue. I can’t explain this situation, thanks, sebasdemur community member
1 week agolast reply 1 week ago
1

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