Thanks. I solved it. I managed to get in by changing the password (where you can ask for the code to be sent by email too) and checking keep me signed in. Then I saw in security that sending via SMS wasn’t enabled and I enabled it. At that point, the confirmation code via SMS arrives.
marioelegio
·Jul 18, 2026 at 9:23 AMTry reading this guide.
https://www.ebay.it/help/account/signing-account/accedere-al-tuo-account?id=4189&st=3&pos=1&query=Accedere%20al%20tuo%20account&intent=accesso%20account&lucenceai=lucenceai&docId=HELP1070
If you still have any doubts, you’ll find the link to chat with ebay customer service at the bottom.
hi
mario
paola_323
OPJul 18, 2026 at 12:18 PMThanks. I solved it. I managed to get in by changing the password (where you can ask for the code to be sent by email too) and checking keep me signed in. Then I saw in security that sending via SMS wasn’t enabled and I enabled it. At that point, the confirmation code via SMS arrives.