Accepted offers do not become sold items while waiting for payment | News for private and professional sellers

labussoladellerarita · 2026-03-31T19:43:03.631000Z

Good morning,for two days now I’ve been having a problem managing accepted offers on eBay.When a buyer accepts one of my offers, the order no longer appears among the sold items awaiting payment. For me, as the seller, the order disappears completely, while for the buyer it shows as due for payment within 3 days.This situation makes it impossible to:view the order,manage any combined shipping,correctly track payments,take action if the buyer does not complete the payment.Are you experiencing this problem too? This behavior is not in line with the platform’s normal functioning and compromises sales management... If it’s a bug, I hope they fix it as soon as possible

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Accepted offers do not become sold items while waiting for payment | News for private and professional sellers | eBay Italy