Disputes opened on eBay and PayPal, beware of buyers with few points and recently registered | News for private and professional sellers

zelspa · 2024-07-14T09:02:51.498000Z

I’m a serious and precise seller; incredibly, I’ve found several users who are dishonest.I’ve noticed that when I lower the price too much, to clear out the garage, I run into people who ask too many questions and after they receive the item, nothing but problems; I’ll tell you about my latest experiences. ---2 complete car xenon headlights with bulbs, working, demonstrable and checked, the buyer receives them, then after a while claims both control units are burned out, (impossible) sends photos and the bulbs are missing, I ask for an explanation, he replies the bulbs are burned out. Dispute, return after 1 month, I receive the headlights, the bulbs are missing, I contact eBay etc., data, photos, also video, I ask the buyer for an explanation and he doesn’t जवाब... eBay closes the dispute entirely in the buyer’s favor, I lose money, bulbs, shipping cost and I can’t test the headlights unless I go buy other bulbs.. From May to mid-July ---LOSS LAST MONTH: 40 photos, I sell body panels for cars (sold at a loss), he receives them, doesn’t sign with reservation, nothing, no report from the courier of damage or report, nothing, the buyer claims they’re damaged and in the photos you can see a small dent, he also claims the color is different, after a full 40 photos... To avoid problems I fully refund, I contact the buyer for the return, he puts me off until next month because he’s busy and somewhere else. Moral: disappeared and kept the items and shipping money, I ended up giving them away, eBay has nothing to do with it, it was my fault because I refunded in advance ----PREVIOUS LOSS: SEAT INTERIOR, thousands of photos, selling at a loss, below cost, he receives them, immediately opens a PayPal dispute, item different, after a long negotiation I managed at my own expense to get the seats back, with an additional cost of 150.00 euros in shipping losses (BECAUSE IF THEY OPEN A DISPUTE ON PAYPAL, you as the seller can’t talk to anyone, eBay tells you they can’t step in because it’s not on eBay, it depends on PayPal which approved the return BUT, it’s at the buyer’s expense, which cleverly he doesn’t tell me is his responsibility for the return, (I DIDN’T KNOW) to avoid losing everything I took on all the return costs, then I discover that PayPal had asked the buyer to send it back but I couldn’t see the PayPal messages because they only went to the buyer. ---FURTHER LOSS: new car bulbs, and also negative feedback, he receives them, dispute shortly after, both bulbs burned out, lost item, shipping money, fully refunded and also a negative.

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Disputes opened on eBay and PayPal, beware of buyers with few points and recently registered | News for private and professional sellers | eBay Italy