21-11634-68306 | Payments and Shipping

belarus_1 · 2024-06-11T16:17:18.015000Z

Good evening, I had completed the sale of a Samsung smartphone, received the payment, and after buying the shipping label I noticed an error in the model listed for sale and immediately canceled the order and issued a refund. Now the buyer has contacted me saying that, two days after receiving the refund, he found the same amount charged again. In short, he is telling me that he has neither the phone nor the money he paid. I’m sorry about this, but how can I proceed? thank you

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21-11634-68306 | Payments and Shipping | eBay Italy