Credit to an inactive card | Payments and Shipping

albe_9950 · 2024-12-01T21:19:19.182000Z

Hi everyone, I’ll start by saying that the Postepay card linked to the credits had expired and it seems that Ebay automatically saved the replacement card for it (different card number and account) but it is not active yet. Now, after a sale, the buyer paid regularly on this card.. but how is that possible? Basically, I have an Ebay credit on an inactive card with a 0 balance! The item was shipped and received, I contacted the buyer who confirmed that they paid regularly without any issues via PayPal as is also actually shown on my Ebay. I’ll go to the post office as soon as possible but honestly I can’t figure out where this money could have ended up, could it be returned to the buyer? Has this ever happened to you? Thanks

Discussions

Credit to an inactive card | Payments and Shipping | eBay Italy