Price adjustment for Poste Italiane shipping | Payments and Shipping

ross57 · 2026-07-06T10:01:33.034167Z

Good morning everyone, I’ve been an eBay user for 27 years and I buy a lot of things here and sell what I no longer use. For the first time in all these years, I received a charge of 2.81 euros from Paclink for a shipment “price adjustment.” Basically, Poste Italiane claims that in a package with the dimensions I declared of 15 cm x 9 cm x 13 cm and 0.15kg (150gr) in weight, they found a difference, stating dimensions of 15 cm x 8.6 cm (even 4 mm less than what I declared) x 13 cm but with a weight of a whopping 5.55kg (!!) 😱In response to my complaints, Paclink support replied that only if you are in possession of photographic documentation showing the contents of the parcel (in my case a turntable cartridge!!), the dimensions with a tape measure, and the weight with a scale, can you get a refund for the theft. Otherwise, nothing. What nonsense. What on earth would a package like that have to contain to weigh more than 5 and a half kilos?? Lead!

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Price adjustment for Poste Italiane shipping | Payments and Shipping | eBay Italy