Update bank account details | Payments and Shipping

saraslime · 2024-11-28T16:07:11.809000Z

Hi, yesterday I got a message from eBay to update my bank account details and that my payments would be suspended until I confirmed my ID card details. The problem is that I’ve resubmitted the photos about 6/7 times, clearly sharp and well lit, but eBay keeps asking me to upload it again, first saying the photo was low quality, and then to upload a new document (not the one uploaded before), but I don’t have anything other than my ID card. What can I do? I should mention that my ID card is Italian, but since I live abroad (Germany) it was issued by the Italian consulate in Cologne. Could that be the problem? But the residential address matches the one entered here on eBay

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Update bank account details | Payments and Shipping | eBay Italy