Worsened support | Payments and Shipping

lupin-5646 · 2026-07-08T09:04:43.482436Z

For a long time there was the possibility of speaking with an eBay representative and solving problems. Now all that's left is chat, or rather a chat bot that often isn't much use.Issue: I place an order on eBay as I always have, I enter the fermopoint delivery address, I pay. The order shows as registered on eBay.I go to the pickup point but the package is listed under their name and they can't hand it over.They tell me to contact the seller (who doesn't जवाब) or eBay, which can't offer any solution except repeating 50 times that it should have been delivered to fermopoint.I paid, it shows the purchase was made by me. Now I'd like to know what to do.Can I at least get a refund? ThanksP.S. in the rare cases when I have sold, I always took care of everything myself and didn't drive the customer crazy.

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Worsened support | Payments and Shipping | eBay Italy