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Pickup point bug
The system gives me the possibility to choose a pickup point. The shipment is returned to the sender because of an incorrect address. From this point on, it becomes an ordeal to free up the shipment, hours lost on phone calls with couriers who don't answer. No way to get support to solve the issue. Does this happen to others too?
3 comments
trafegon
·1 month agoIt happened to me too already twice, I opened reports but they don’t seem to understand.
marathonbike
·1 year agoDid you end up fixing it?
Thanks
marioelegio
·2 years agoIt seems to happen because of label printing problems on Packlink's side.
It's said that, sometimes, the recipient's name, pickup code, and full address of the pickup point do not fit within the label.
If the seller doesn't notice the mistake, packages are sent out with an incomplete address.
hi
mario