There's customer and customer | Payments and Shipping

ortofantastico · 2024-10-04T17:12:12.682000Z

on 22/9 I receive an orderon 23/9 I ship (usually I'm slower)early this morning, 4/10, the buyer contacts me complaining that they haven't received it (it was supposed to arrive by 3/10)I tell them I'll check the tracking posta1 to see what happenedthe tracking says "The shipment is in processing status" and that's it I send a copy of the tracking and the response to the buyer and ask if they want a refund or if I should resend the item? at 17:42 they reply that they're interested in the product and to go ahead with resending itI prepare the reply asking them to open a dispute on eBay and request the resend, I paste the reply into translate because they're a foreign buyer, I copy it, I go to paste itbut in the meantime at 18:28 they tell me that the product has arrived.on the Poste website the tracking hasn't changed (I'll check again Monday) for me they had already arrived earlier, but the customer, seeing the item was fully available, gave up on a resend or a refund that I would have done anyway.and that's it, I shared this experience with you. 🙂

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There's customer and customer | Payments and Shipping | eBay Italy