Hello,a customer purchased one of my products for which I offered Registered Mail shipping. In the order details, it says that the selected service is standard Registered Mail. However, the address provided by the customer includes an eCP code, so I imagine it's a Fermopoint, which doesn't accept Registered Mail. This seems contradictory to me; how could eBay have completed the sale with these two conflicting options? Basically, what should I do? Thanks 🙂

Hi michele.stieven Yes, if you want, you can easily ship with eBay shipping using the Poste Italiane Standard service instead of registered mail.Since the package has to go to the pickup point, the buyer wouldn't notice the difference. Best regards

ECP Code and Registered Mail | Payments and Shipping

Discussions

ECP Code and Registered Mail | Payments and Shipping | eBay Italy