Package contents stolen during the return | Payments and Shipping

sharkrunner1982 · 2025-05-11T12:29:17.349000Z

Hello everyone,As a buyer (and occasional seller) I’ve always wondered:in the event of a return of the purchased item, if the package were stolen with clear responsibility on the part of the courier (so I am ruling out a scam by the buyer from the outset), how does it end?!Does it also apply if, in the package, the seller finds the classic 1 kg of salt instead of their sold item, that is, in the case where the package is correctly delivered to the seller but contains something else or nothing at all. I assume that PayPal automatically sides with the buyer and that the seller takes it in the shorts... am I wrong?! Hard times for those who sell 😞 Thanks everyone and happy Sunday

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Package contents stolen during the return | Payments and Shipping | eBay Italy