this shipment was supposed to arrive on the 5th. I had someone stay at home all day and the goods still haven't arrived

You have tracking... check it! As of April 5, the shipment had not arrived at the local Bologna facility, check it later to see how it develops, if it's out for delivery today. https://gls-group.com/IT/it/servizi-online/ricerca-spedizioni/?match=CT640111619&type=NAT Have a good day.