Where is my order
I can't find my order, it says it was delivered in Catania with no address or anything, the order code is 2IVC0039570543 can you help me?
4 comments
I can't find my order, it says it was delivered in Catania with no address or anything, the order code is 2IVC0039570543 can you help me?
heavenwelkin
·2 years agoAs sika700 pointed out to you (I hadn't noticed it), the Pokémon cards were sent to you with the posta1 service.
Shipping with posta 1 does not include any parcel tracking, just confirmation of delivery with date and place.
If you do NOT live in Catania then you can contact eBay and ask for help, but if you do live in Catania then there isn't much you can do on eBay, at most you can go to the post office to file a complaint or get in touch with the mail carrier who usually delivers mail in your area and ask him.
Then if the eBay listing provided for tracked shipping and you received a posta1 then the situation is different, but in this case you would need to provide more details.
Best regards.
sika700
·2 years agoDid you read the previous reply before opening an identical conversation?
Package delivered to another location, not traceable... - eBay Community
Best regards.
marioelegio
·2 years agoThey had already replied to you yesterday.
Have the seller send you a copy of the shipping receipt.
If the code is the one you tracked and the address is correct, there’s not much you can do. There’s a courier (the mail carrier) who certifies that a package with that code was delivered to your address.
bye
mario
heavenwelkin
·2 years agoBuonasera isidam-19
Qui puoi trovare la tua cronologia acquisti:
https://www.ebay.it/help/buying/search-tips/la-tua-cronologia-acquisti?id=4047
Se hai fatto un acquisto come utente non registrato perche' ti sei dimenticato di fare il login devi andare qui:
https://www.ebay.it/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065
oppure qui
https://www.ebay.it/help/buying/paying-items/acquistare-come-utente-non-registrato?id=4035
Un cordiale saluto.