Ebay won't let me issue a refund | Payments and Shipping

fratelli_antonini · 2023-06-06T07:57:16.890000Z

Hello. I am trying to issue a refund to a customer, but eBay gives me this error once I press the button to process the refund. It seems to be a server problem, but it has been persisting since yesterday and by tomorrow this needs to be resolved. What can I do? Do I have to wait for the customer (who has been notified) to have the system intervene? Thank you very much and have a good day.

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Ebay won't let me issue a refund | Payments and Shipping | eBay Italy