Shipping error: book rate instead of standard mail 1 | Payments and Shipping

gg88900 · 2025-02-04T19:13:33.380000Z

Hello everyone. I sold a book with standard Posta 1 shipping at the buyer's expense, but due to a misunderstanding the shipment, entrusted today to someone else, was sent as a book parcel. I immediately sent a message to the buyer, expressing my regret about what happened and telling him that I will refund the difference between the shipping fee (standard Posta 1) he paid when purchasing the book and the one (book parcel) actually used. It is a small amount (euro 1.65) that I will credit to his account. I think I behaved correctly toward the buyer and would like to know whether what happened will have implications for the sales process to my disadvantage as the seller, since I am still not very experienced in this regard. Thank you very much in advance to anyone who will give me their opinion and advice.

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Shipping error: book rate instead of standard mail 1 | Payments and Shipping | eBay Italy