Packlink invoice paid twice | Payments and Shipping

sdsaponiedetersivi · 2024-10-13T17:49:08.176000Z

Did this happen to any of you too, receiving an email on 17/09/24 saying there was a problem with the automatic debit for payment of the fortnightly invoice? It asked me to pay the invoice so that the service wouldn't be blocked. I went ahead and paid the invoice, but on 23/09 the money was withdrawn again through the automatic debit.I sent email after email to packlink asking for a reversal of a transaction, but I never got a reply.I opened a PayPal dispute over the transaction on 23/09, pointing out that I had already paid the invoice on 17/09. The dispute was closed against me, saying that the transaction on 23/09 was authorized by the automatic debit (and they didn't see that it was a duplicate and that the invoice had already been paid).Now I have opened a PayPal dispute over the transaction I made on 17/09, explaining everything again.If even then I don't get the reversal of a transaction, I will go file a report with the Carabinieri.Is there anything else I could do, or am I handling this the right way?

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Packlink invoice paid twice | Payments and Shipping | eBay Italy