FIRE S.p.A. on behalf of eBay | Payments and Shipping

geek_bay · 2026-02-26T04:40:46.375000Z

On September 17 and October 13, 2025, I sold two items, whose total net profit amounted to €231.69, and although I had canceled both orders - refunding the respective customers - the profit from those same two items - already credited to my card - had not been charged; at first I waited, believing that just enough time for eBay to handle the refunds, and that money would be charged, but in reality that wasn’t the case, so after waiting a bit, I spent it. After some time, eBay, through the official app, tells me that those famous €231.69 are funds that must be returned, but since it was a period in which I had quite a few expenses, I put the matter on the back burner. Meanwhile, on November 12, 2025, I sold a RAM stick, with a total profit of €21.40, money that was NEVER sent to me. Time passes and I start getting calls from mobile numbers - marked by my smartphone as S**M" - so I never answered regardless: initially the calls were quite insistent (1 per day, around 5:30 PM), but gradually they decreased, until one day, exactly on December 4, 2025, I receive an email from trade.ebay@fire.eu, containing a PDF attachment, stating that the debt collection agency FIRE S.pA. was appointed by eBay to collect the €231.69; also specifying that, to this amount, €15 were added for late payment (for a total of €246.69), and that I should settle the debt within 10 days, sending the money via an IBAN indicated in the same email, or directly within eBay (via the sellers' console); having more than a few headaches, I ignored the aforementioned email.Time passes and again, from time to time, I get the usual call (each time from a different number) S**M, which I never answer, and on the umpteenth unanswered call, on December 19, 2025, I receive an SMS that says: For administrative communications regarding you, please contact the number [phone number], asking for [Person Name], Fire S.p.A. on behalf of eBay S.a.r.l.After that, everything seems to stop: no more calls, no more emails, until, a few days ago - on February 24, 2026 - I receive a second email from operation.tutr@pec.flegal.eu, whose PDF attachment, from Effe Legal S.t.a.r.l., again demands that I pay - within 10 days - the usual amount (€231.69) + the fateful €15 as late payment charges, only this time - as the payment method written out - there is only the IBAN; moreover, it states that: If you have already settled your debt, consider this communication null and void and, for the sole purpose of regularizing your accounting position, I invite you to send proof of payment by fax to no. [phone number].Even though I still have quite a few expenses to deal with, the following night, after getting home from work - exactly on February 25, at 5:09 AM - I decide to put an end to this thing, but since I didn’t trust sending money through that IBAN, I preferred to pay through eBay’s entire circuit, so, via the app, I went to the Payments section, and from there I paid, but I have a doubt: inside eBay, those famous extra €15 were not included, in fact the funds to be paid were €231.69, and not €246.69. All things considered, since I paid, can I rest easy? Do I necessarily have to send this FIRE S.p.A. proof that I settled my debt, or will eBay itself deal with the latter? Ps: please avoid commenting with things like: we all have expenses, but things have to be paid. Each of us deals with our own problems as best we can. Thank you to everyone who replies.

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FIRE S.p.A. on behalf of eBay | Payments and Shipping | eBay Italy