Gap on eBay regarding shipping and the related surcharge cost | Payments and Shipping

camptiz · 2023-11-03T10:45:57.370000Z

you've been here for 18 years, you sell items sometimes with low economic value, you pre-check the costs using the company's Packlink, you set and publish the shipping method and cost according to these standards, the shipping system appears on the listing... and when you sell and want to print the eBay label, the system goes haywire, says order not found, asks you to verify the status (which is appropriate and correct for the label) and keeps replying order not found every time you try. You are forced to use another shipping option at different costs because even if you try the direct Packlink route, the methods and costs are different. Cherry on top... because of eBay you're also forced to inform the buyer of the shipping change because someone in the past managed to give you neutral feedback because you didn't warn them about the shipping change; that doesn't mean it still happens. We're in the hands of eBay users and the system, but the ones who pay are always us sellers

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Gap on eBay regarding shipping and the related surcharge cost | Payments and Shipping | eBay Italy