Good afternoon, I started a return procedure, item not working, the seller accepted the return but does not provide the return label or advance shipping money, requested several times via message, in fact, he doesn't respond to messages at all, not even to the ones in which I warned him about the malfunction. How should I proceed?

That’s weird, try getting in touch with eBay customer service, did you also select the correct return option (defective item)? The seller should provide you with a shipping label.

The seller does not respond to requests to provide a return label | Payments and Shipping

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The seller does not respond to requests to provide a return label | Payments and Shipping | eBay Italy