The seller notifies me of the shipment, eBay tells me it was delivered, but in reality, upon delivery, an envelope arrives with a letter thanking me for the purchase instead of the goods I bought. I have already informed the buyer that I did not receive the merchandise, I can't contact eBay to prove what I'm saying, and they are siding with the seller, I think I'll report the incident to the Postal Police

https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=7&po=2&uci=0&ri=0

The seller marks the shipment as sent, but when it’s delivered, an envelope with a letter arrives instead.... | Payments and Shipping

The seller marks the shipment as sent, but when it’s delivered, an envelope with a letter arrives instead.... | Payments and Shipping | eBay Italy