Incorrect buyer address (???), order canceled for no reason, and the seller isn't responding | Payments and Shipping

boupelvie · 2025-02-15T22:12:27.587000Z

On February 12 I ordered a PS5 cooling stand on eBay from an overseas seller.Payment made, order confirmed, and everything was fine.On February 13 my order gets canceled and I receive, completely out of the blue, a refund for the item I requested. The reason? "There was a problem with the buyer's shipping address".The thing is, I wrote my address on eBay years and years ago, when I opened the profile, and I have never changed it nor have I ever had any problems with it.I sent the seller a private message to figure out what the problem was with my address, because it looked correct to me and I didn't understand, but he (who, moreover, didn't even contact me or give me any warning that he would refund the product I ordered and cancel the order) didn't reply to me.I thank him for the refund, of course, at least I didn't lose any money, but because of something nonsensical I risked not having (or anyway not having in time) the gift for my boyfriend for our anniversary. Luckily I found the product on another site.What do you think? Could it be that the seller had actually already sold the item but forgot to remove the listing?

Discussions

Incorrect buyer address (???), order canceled for no reason, and the seller isn't responding | Payments and Shipping | eBay Italy