Be careful about making a purchase as an unregistered user, you're treated like you're nobody!!! | Payments and Shipping

gabrba8371 · 2024-12-07T20:36:23.667000Z

Good evening,On 17/11 I placed an order and paid as a 'guest user' because I didn't have an Ebay account. I selected the most convenient pickup point:FERMOPOINT Edicola The goods were REJECTED by the 'pickup point'. I opened an Ebay account where I was assigned an ID, but in the history the order is NOT present, it only appears in the chat with the order number and I have started correspondence with the seller to find out something. In addition, I reported what happened to Ebay, but they address me with the ID from when I was a 'guest user' but send null tracking links. Moral of the story: 1) as a NOT registered user, no one from Ebay gets in touch. 2) as a registered user, Ebay has no orders and does not consider the chat with the seller, which drags on. 3) Simulating a new purchase, the fake Fermo point is still included. 4) 20 days after the payment made, no one does anything!

Discussions

Be careful about making a purchase as an unregistered user, you're treated like you're nobody!!! | Payments and Shipping | eBay Italy