Item never received. | Payments and Shipping

paolbrivi0 · 2024-04-21T14:36:14.320000Z

Bought an item that never arrived. The seller sent me the courier link, but it was French and the item was always in transit. After two reports, eBay sent me a link to the Italian courier, where they said they had made two delivery attempts, one at 20:56 and one at 21:52. Since the courier's office is more than an hour from my house, the question is, is the courier a night service? I contacted the courier, leaving my email and phone number, but I was never contacted. Now eBay won't let me file any more reports about it. Have I lost my money? Is this eBay's policy on buyer protection? What can I do?

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Item never received. | Payments and Shipping | eBay Italy