PACKLINK automatically charges additional improper amounts | Payments and Shipping

redgiorgio2011 · 2026-04-22T17:01:58.490000Z

PackLink charged an additional €6 to my PayPal account without any authorization for a supposed discrepancy in the “audited” actual weight of 4.5 kg versus the 4 kg I declared (in reality it was 3.8). It was the first time I used this service, chosen as a convenient way to make a shipment abroad that already cost €23, but after this experience I will never trust them again. Moreover, to contest what they took from me, they ask for a photo of the package on the scale sent a month earlier, something I would never have thought to take. They should be the ones sending proof of what they are asking for, but they are acting in bad faith.Clearly I do not recommend PackLink to anyone; if you absolutely must use it, WEIGH AND PHOTOGRAPH THE PACKAGE AND ALL THE MEASUREMENTS WITH A TAPE MEASURE IN HAND, and be careful because they set up automatic payment on your accounts and CHARGE THIS WAY? WITHOUT CONSENT AND WITHOUT GIVING YOU THE POSSIBILITY TO CONTEST THE UNAUTHORIZED CHARGE

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PACKLINK automatically charges additional improper amounts | Payments and Shipping | eBay Italy