Packlink - discrepancy in declared weight | Payments and Shipping

pokecard_93 · 2025-07-20T22:18:54.007000Z

Hello, I wanted to share this bad experience with you Basically, over the last month and a half I sold some collectible cards and tried to rely on packlink since a lot of people were talking about it here....I made various shipments with DHL-packlink and with poste-packlink. Everything seemed fine until I started receiving several packlink emails in which they disputed discrepancies in the declared parameters. In particular, for 5 DHL courier orders they said the weight was 3.4kg instead of 0.4, which is already weird because they were all exactly 3.4kg! And in one case even 14kg instead of 0.4kg! Obviously the envelopes I shipped weighed less than 0.4kg too, but I wanted to be on the safe side and always put 0.4kg for that reason... now I don't see why I should give packlink extra money for something that is NOT at all like that! I mean, can a card weigh 14kg! I feel totally taken for a ride and disgusted by this service. Has this happened to anyone else?

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Packlink - discrepancy in declared weight | Payments and Shipping | eBay Italy