Packlink, pure incompetents AVOID AT ALL COSTS!! | Payments and Shipping

mauxmc · 2024-05-22T13:25:55.353000Z

I buy the Packlink shipping service through EBAY, shipped with POSTE, never done it before and I think it will be the last time too. I also feel sorry for EBAY, which I thought was serious, but instead they rely on incompetents like this. The package is sent off and the ordeal begins: Shipment in storage due to missing incomplete data. I investigate and discover that the label that is printed automatically does not contain all the customer's details. I ask for redelivery with the data corrected and they tell me that the carrier has lost the package and I am not entitled to any refund. I call POSTE and they tell me that the package is actually in storage, but only Packlink can unlock the redelivery or return.

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Packlink, pure incompetents AVOID AT ALL COSTS!! | Payments and Shipping | eBay Italy