Good morning,the buyer purchased an item from me on Purchase date Nov. 25, 2025. He had opened a report because Poste Italiane had delayed the delivery. I'm attaching a photo.Then he writes to me on December 11 saying that the card had arrived. But when I go into my eBay, I still see this report. Maybe that's why I still haven't received the payment? Is that normal? How much longer will I have to wait?Thanks for any info.

If the buyer doesn’t close the report, you’ll have to wait 21 days before it closes due to their inactivity. himario

Why haven't I received the payment yet? And yet.... | Payments and Shipping

Why haven't I received the payment yet? And yet.... | Payments and Shipping | eBay Italy