Why are they telling me that I won鈥檛 get a refund if the package hasn鈥檛 arrived??
I bought a coin, it never arrived, I reported this, the seller reports me, in the end bay says I won't get a refund, why should I be the one to lose out?
Anonymous User
Posted 3 years ago路Last reply 3 years ago
9 comments
heavenwelkin
路3 years agoAnother new piece of feedback .... this time more moderate...... (neutral).
聽
technopartsbay
路3 years agoI鈥檓 more and more of the opinion that these posts are very useful because they help expand the blacklist....聽馃槉
heavenwelkin
路3 years agoIf this keeps up, it鈥檚 likely that eBay will take care of it directly.......
I don鈥檛 know if you noticed that in a month he鈥檚 left 5 negative feedbacks for sellers who are definitely not newbies and are known to be reliable.
In my opinion he鈥檚 a real record-holder.
heavenwelkin
路3 years agoThe 2 euro coin was shipped to you from Italy by courier.
Out of 17 feedback left, 5 negative and 1 neutral.
Kind regards.
sika700
路3 years agoIf instead you're referring to one of your many sellers whom you gave negative feedback to, if the coin came from non-EU countries and it was clearly declared that they were coins and therefore valuables, almost all carriers prohibit importing them unless certified... with the resulting customs hold.
In this case you are responsible, and therefore the seller is not at fault.
If, for example, we Italians want to export coins, it is聽necessary to obtain the approval of the superintendency.
The export office of the Ministry of Cultural Heritage is responsible for issuing the "Free Circulation Certificate", provided that all the required conditions are met.
Kind regards.
聽
heavenwelkin
路3 years agoI鈥檓 avoiding posting links, but if you want you can get to the corresponding auctions for the negative feedback.
I saw that he has just left another negative feedback (the sixth)
The seller apparently sent him a two-euro item sold for 64 euros and shipped it with posta4 (but I don鈥檛 believe a seller would be that careless; I hope he chose a tracked shipping method).
The other negative feedback, again for a two-euro item but shipped by courier (ioinvio), also claimed he never received the item.
Between items not received, scratched items, dirty items, items that didn鈥檛 meet the delivery times, we鈥檙e dealing with a particularly unlucky user ..........
sika700
路3 years agoNow that we've got the gist of it... the writer made a reporting mistake... if the seller was so careless as to ship with Posta 4, it was enough to report the non-arrival... and we all know that eBay would have refunded him.
When you don't know how to act... I agree... blacklist!
Kind regards.
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actar80
路3 years agoWhat type of shipping was specified in the listing?
Since it鈥檚 a coin, if the shipment was sent by Posta 1, the mail carrier marked it as delivered (it鈥檚 only one status code, not tracking), so for eBay the item was delivered.
Then it may have happened that the mail carrier delivered it normally (they don鈥檛 ring your doorbell for delivery, it鈥檚 not a registered item) and later the envelope was stolen; obviously eBay can鈥檛 know that, so the proof of delivery status is what counts.
Then if the shipment was sent by Posta 4, it鈥檚 even worse, anything could have happened.
If instead it鈥檚 a trackable package and the tracking shows it was not delivered to your address, appeal eBay鈥檚 decision.
heavenwelkin
路3 years agoIf you bought a coin, I assume it was shipped to you via Posta 1 (formerly posta prioritaria)
This service does not require the postal worker to ring the doorbell and have you sign for the pickup.
With this service, the postal worker records the code and leaves the envelope in the mailbox and/or in the apartment building entrance hall.
If the delivery status says that the package was delivered, that's fine for eBay.
The seller did what they were supposed to do.
Since you had problems with Posta1, I advise you for next time to avoid using this service again.
As an alternative, you can choose registered mail or delivery by courier.
Kind regards.