Item 1 delivered, but the buyer says no | Payments and Shipping

Anonymous User · 2022-02-16T09:52:08.393000Z

Good morning,I sent a tiny cable of very little value, 10 euros, by Posta 1.I had a feeling there might be problems because the buyer, right after the purchase, wrote to me saying the intercom didn’t work and asked if I could note that on the shipping slip, and include his phone number (on a Posta1?????).I explained to him that it was enough for the mail carrier to have access to the mailbox.Alternatively, he could have withdrawn from the purchase or paid me a few euros more for shipping by courier (I think the shipping provider offered that at 6.5 euros).He رفضs everything and accepts the shipment.I ship on Friday, delivered on Monday in his municipality.Today he writes to me saying he received nothing.How should I handle this?I think he’s obviously trying to pull a fast one.

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Item 1 delivered, but the buyer says no | Payments and Shipping | eBay Italy