Hello everyone,I’d need some advice, since I’ve never been in a situation like this. On Tuesday I opened a package, delivered to me the day before, expecting to find the Game Boy I had ordered, but instead I found a box set of comics. I immediately contacted the seller, saying there had been a mistake and that the wrong item had been sent to me, attaching photos of the item and the package, with the postal slip clearly visible. The seller replied rather sharply, asking me if I was joking, saying...

From your side, do you have:The bill of lading with the correct seller and recipient?- The tracking number recorded by the seller on eBay and the package correctly delivered?Good: since the seller claims that "once the goods are delivered, it's the carrier's 'problem'", make him change his mind by opening a dispute for "item not as described".He'll be forced (by eBay, not by you...) to provide you with a return label and you can re-pack the comics and send them back to him.

Possible theft and package replacement | Payments and Shipping

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Possible theft and package replacement | Payments and Shipping | eBay Italy