PROBLEM WITH PACKAGE RETURN TO SENDER | Payments and Shipping

Anonymous User · 2023-02-28T20:32:38.802000Z

Hello everyone, I have a problem with an order shipped to a customer with packlink, for some unknown reason the package was not delivered and was returned to the sender (that is, me), I immediately refunded the buyer but I actually didn't receive any package back! on the Poste Italiane website it shows as delivered in Piacenza and yet I live in Veneto!I opened several claims on the Poste Italiane website but they replied telling me to contact the merchant or the e-commerce platform from which the purchase was made.Has anyone had similar experiences?Thanks

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PROBLEM WITH PACKAGE RETURN TO SENDER | Payments and Shipping | eBay Italy