Shipping issue | Payments and Shipping

maberga_00 · 2025-02-23T16:22:20.158000Z

I need help, I don't know what to do. At the beginning of February I made a sale for a PS5 controller shipped with Poste Italiane, providing the tracking code to the buyer. After 1 day the package was delayed (as I was told by Poste) and to this day the package is still stuck (after now 20 days). The buyer, without telling me, opened a dispute and I hadn't noticed it, now he has the money but the joystick, which is already on the way, should also arrive to him. What should I do? I provided the tracking code several times both to the buyer and to eBay when it was requested

Discussions

Shipping issue | Payments and Shipping | eBay Italy