Payment label issue
Summary: The discussion concerns an issue related to payment for labels. phrasshop initially opened the topic, and sika700 and heavenwelkin joined in to contribute to the conversation. There are no specific details about the content of the messages.
Basically, after every 4 labels I print for shipping, I can’t print any more for a couple of hours because eBay tells me there was an error and that either the card number is wrong (and it isn’t) or the bank declined the payment, but it wasn’t the bank since I didn’t receive any message about the declined payment either on the app or by email. It keeps giving the same error so I give up, try printing again after a couple of hours and it works normally for another 4 times, then the same problem. Has this ever happened to any of you before? What could be the cause since I don’t think it’s the bank, given that I don’t have any email or message on the bank app either.
phrasshop
OP1 year agopaying with PayPal everything goes smoothly but it uses the PayPal balance not the card balance even though the card is linked to PayPal.
heavenwelkin
·1 year agoI can confirm that UNFORTUNATELY the PayPal balance will always be the FIRST SOURCE it will draw from.
So either move the balance to another PayPal account or use another PayPal account.
Kind regards.
heavenwelkin
·1 year agoFrom the way you're describing the problem, it looks like there is a limit / block after 4 payments.
I think it's a limit (a protection) of your credit card and not Packlink.
Try using another credit card or register the card with PayPal to pay for the labels.
Let us know, maybe, which bank / service you're using that has these limits on payments.
Let us know if and how you managed to solve it.
Kind regards.
sika700
·1 year agoHi,
if you pay with a credit card, it's probably a limit of the card... not Packlink's...
Kind regards.