Refund issue - Frozen funds | Payments and Shipping

ivtor-7766 · 2024-11-28T13:02:49.584000Z

Dear all, on November 8 I sold an item to a buyer, specifically a book; the buyer chose simple book mail as the shipping method, super cheap but also risky because it has no tracking. The book did not arrive to the buyer, who opened a claim, which was resolved today with the refund issued by eBay to the customer. For my part, I am convinced that the book will arrive sooner or later given the slowness of this shipping method.Just today, however, I sold another item, but I am told that the funds are on hold.When will the funds from the recent purchase be available?

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Refund issue - Frozen funds | Payments and Shipping | eBay Italy