Product shipped arrived damaged. What should I do? | Payments and Shipping

il_bazar_delle_grandi_occasioni · 2024-12-02T08:26:16.049000Z

Good morning,I shipped a color Laser printer, very bulky and heavy.The product left in good condition but arrived damaged. The very helpful buyer even tried to repair it himself but without success) After contacting eBay, eBay itself says that the seller is responsible and must pay at his own expense for the outbound shipping, the product and the return.I'm a bit shocked because I shipped a working printer and I would end up getting it back broken, and with 60 euros less for shipping ( unfortunately shipping bulky 22 kg printers has a cost..)

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Product shipped arrived damaged. What should I do? | Payments and Shipping | eBay Italy