"Possible" charges requested 2 weeks after a delivery? | Payments and Shipping

giangiord · 2023-02-03T15:54:03.955000Z

Hello, I bought an item (Hot Toys) from China that was delivered to me on January 18 by the postman. Today, February 3, the postman knocked on my door saying that there is a registered envelope with charges to pay. I went downstairs and on this envelope, marked as a "card," I am being asked for 72.55 euros plus 5.00. Now, looking at the tracking, it matches the tracking number of the item that arrived a short time ago. I have not accepted the envelope for now because I didn’t have cash available and also to understand it properly before paying. The postman marked me as absent and very kindly gave me a storage notice. When I went back upstairs I checked that tracking I had photographed, and it matches the package delivered to me on January 18, which seems to have gone through absurd, untrue detours and is shown as being out for delivery today, even though that was never actually the case. How do you recommend I handle this? I mean, this is so strange... now should I go to the post office and pay 77.55 euros to collect an envelope without having a correct specific explanation for the reason for that envelope? The sender is SINOTRANS from GERMANY.

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"Possible" charges requested 2 weeks after a delivery? | Payments and Shipping | eBay Italy