ForumChevronRightIconPayments and ShippingChevronRightIconWhat if an item arrives damaged?Good morning if I ship an item and it arrives damaged, can I ask for a refund?salasso_olano155View listingsPosted 1 year ago·Last reply 1 year ago See original 3 commentsComment Newestsalasso_olano1OP1 year agoView listingsBut isn’t it possible to get back even the money that Ebay had taken in the payment?Because like this you end up actually losing money (on top of having lost the item!) See originalmarioelegio·1 year agoView listingsYes, damages during transport are the seller's responsibility.So the buyer can request a return, with shipping costs paid by the seller, and receive a full refund.If the seller can prove that they made adequate packaging, they can try to recover the loss from whoever sold them the shipping service. himario See originalsalasso_olano1OP1 year agoView listingsok thanks Have a nice day See original
salasso_olano1
OP1 year agoBut isn’t it possible to get back even the money that Ebay had taken in the payment?
Because like this you end up actually losing money (on top of having lost the item!)
marioelegio
·1 year agoYes, damages during transport are the seller's responsibility.
So the buyer can request a return, with shipping costs paid by the seller, and receive a full refund.
If the seller can prove that they made adequate packaging, they can try to recover the loss from whoever sold them the shipping service.
hi
mario
salasso_olano1
OP1 year agook thanks Have a nice day