Shipping costs are the buyer’s responsibility | Payments and Shipping

ivmas-2692 · 2024-05-04T06:23:10.438000Z

Good morning, I'm new to eBay and not very experienced.I sold an item, and the buyer arranged the shipment by sending Bartolini to pick up the product. They gave me the waybill with some codes, but when I enter them on the shipment confirmation page, they aren't recognized. It asks me for a QR Code or a 5-digit code, which I don't have, and I don't know if the buyer has it. I asked them for clarification, but I still haven't received a reply. What should I do? thanks

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Shipping costs are the buyer’s responsibility | Payments and Shipping | eBay Italy