shipping arranged by the buyer at their own expense via a home delivery courier
Hello,
I should say right away that I’m completely inexperienced with these things.
I’d like to buy a collector’s item, fairly expensive for my budget, which is currently at the seller’s home, still in Italy but far from where I live.
The item is fairly large: about 1m x 1m x 1m.
The seller only offers either local pickup, which I have to rule out because I’m too far away, or shipping "arranged by the buyer at their own expense through a door-to-door courier."
I have literally never shipped anything, nor arranged any shipment.
How would you recommend I proceed?
Could you tell me, step by step, what procedure to follow?
Also, since the item has a certain value, I imagine a specific insurance would be needed?
Thanks.
10 comments
marioelegio
·2 years ago…… the real problem is your trust in the seller.
When the courier is with the seller you will have to give the pickup code to the seller as confirmation that the pickup has taken place.
hi
mario
muniz_of_the_universe
OP2 years agoAh!
That had slipped past me.
So, if I understand correctly, this way the seller can still make it look like they handed the goods over to the courier, even if they maybe don’t actually do it?
And in that last case, when the courier then doesn’t deliver anything to me, will I still be able to make an eBay/PayPal claim and hope to get a refund?
Thanks.
marioelegio
·2 years agoYou have to trust the seller and coordinate with the courier, maybe having them call you when the product is being loaded so you can send the code only at that moment (the seller will hardly hand over the product to your courier without that code).
That’s why I had written to you that the problem was concentrated there.
hi
mario
muniz_of_the_universe
OP2 years agoBut if things were to go badly, would I still have a way to open a dispute afterwards and hope to win it?
marioelegio
·2 years agoYou will always have the option to open disputes for item not as described, but once you’ve given the code to the seller, you won’t be able to open one for item not received.
But put yourself in the seller’s shoes too: without that code, they couldn’t prove delivery. In the case of one of your unfounded disputes, they’d have to refund you, losing money and the item.
bye
mario
heavenwelkin
·2 years agoGood morning
Anyway, on eBay you pay by credit card or PayPal, so besides eBay’s guarantee you also have PayPal’s.
The seller has to tell you the weight of the item and the measurements so they can arrange the shipping.
At that point I’d ask for a photo of the item packed and placed on the pallet.
Then when the courier arrives at the seller’s house, they have to load an item that weighs TOT and measures TOT.
The seller can’t avoid sending you an item roughly of those dimensions, otherwise it would count as the pickup not going through, and you could claim against PayPal, for example.
So in any case the seller has to do “some work” to get you an item of (for example 200kg) packed up and on a pallet.
At this point though you should tell the seller to modify the listing and add shipping, it would all be much simpler because that code they’re talking about would then need to be handed over to the courier and that’s not exactly a very simple thing to do, since couriers aren’t exactly all that willing.
In my opinion it’s better to tell the seller to modify the listing and add shipping, then make the “classic” remote purchase; in that case you’d be PROTECTED if a broken item or one not matching the description arrived, directly from eBay.
Kind regards.
vonbalden
·2 years agoMuniz, when you ask for help because you're inexperienced with a behavior to put into practice,
you need to avoid falling into the mental trap of 'at worst, I can always... or as
the English say: in the worst case, scenario.. I can always do that. That's where the mistake is. Thinking
superstitiously about an unpleasant scenario that might happen means starting off on the wrong foot. Putting yourself
on the defensive, relying on good luck or on mutual trust, is not enough.
You know nothing more than the object of desire. And any possible legitimate objection is always an open door to the unknown. We all know that here. Every day there's one. Even six! My advice is to pick up the item in person. Too far from your house? Rièn a faire, then. I don't buy. And I meditate. Which these days is a real psychological panacea in transactions. Best regards from von.
muniz_of_the_universe
OP2 years agoa) Look, I'm inexperienced at organizing shipments, not at buying on eBay.
b) I've thought enough about the purchase, I've had my eye on it for months: so far the high price has kept it from being “snapped up” before me, but that won't last forever, so I might as well make a move.
c) Thinking about an unpleasant scenario that could happen has always seemed to me the best approach to avoid losing money.
You go ahead and ignore the unpleasant scenario and invest in the stock market, then we'll see.
vonbalden
·2 years agoMuniz, mine is just an observation of how things go today in the sales fields
online, and everything that often works against the outcome of a sale or purchase. The
ability to strategize purchases is not in question. No, really. I, too, as a buyer, have let
more than one rare militaria item slip away because I didn’t want, in the final moments,
to bid again with a not-insignificant offer. Sometimes it happens that someone interested in one of my items
pretends to be a bit naive when asking for clarification. It’s a fairly
common behavior, to see whether what one says is true or not. In reality, that person knows a lot
more than they say. It’s also a way to get additional confirmation. Kind of like Lieutenant Colombo, remember? I wish you the best of luck with the purchase. von
heavenwelkin
·2 years agoGood morning muniz_of_the_universe
The dimensions are not "prohibitive"
Keep in mind that up to 550kg in weight and 220 x 120 x 100 cm we can still talk about a pallet.
You can find as many freight forwarders who handle pallets as you want.
The seller just needs to put the item on the classic wooden platform and maybe take care of protecting it with a few layers of protective packing material, giving extra protection to any edges.
Then a courier comes to pick it up and loads it onto the truck; it's a matter of a few minutes.
As for the costs, I took the first result on Google with the search key "spedizione bancale / pallet"
For 200 kg of weight, from Naples to Milan, dimensions 1 x 1 x 1 meters, it will cost you less than 100 euros without insurance.
With insurance for 500 euros you need to add 10 euros to the total.
With insurance for 1000 euros you add 18 euros to the total.
You can find the rest of the information on the various shippers’ websites.
Best regards.